RE: UKNM: UKNM E-mail Enquiry Management....

[Elizabeth Van Couvering]

I talked to a company called Revnet based in the US a while ago - they

seemed pretty competent. [Note: not Jupiter's opinion, if we've done

research on this I'm not up to speed on it]


E.


Elizabeth Van Couvering, Analyst

Jupiter Communications * 10/11 St Martins Court, London W1R 5LE

e elizabeth@jup.com | t +44 171 539 7912 | w http://www.jup.com/


Wear your mind on your sleeve.


> -----Original Message-----

> From: owner@chinwag.com [mailto:owner@chinwag.com]On Behalf Of Greg

> Crockart

> Sent: 22 February 1999 11:45

> To: uk-netmarketing@chinwag.com

> Subject: UKNM: UKNM E-mail Enquiry Management....

>

>

> Does anyone know of any software for managing e-mail enquiries from

> customers. I was thinking of some ticketing system as used by the

> Internic,

> or maybe something like the ISPs use for technical support via e-mail.

>

> Any names, contacts or ideas gratefully received.

>

> Many thanks,

>

> Greg Crockart 

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